Customer Support
Last updated: June 20, 2026
MediaSyncerCAM provides email-based customer support for account, billing, and technical setup questions.
How to reach us
Email: media-syc@gmail.com
Support hours: Monday–Friday, 9:00 AM – 6:00 PM (US Eastern)
We aim to respond within 1–2 business days.
What to include
Your account email address, a description of the issue, and any relevant screenshots or error messages.
For billing questions, include the date and amount of the charge.
Billing & disputes
For refunds or payment disputes, see our Refund policy. You may also dispute charges with your card issuer according to their process.