Refund & Dispute Policy

We sell digital subscription access only. No physical goods are shipped.

If you were charged in error or cannot access your paid plan due to a platform issue we caused, contact us at media-syc@gmail.com within 14 days of the charge.

Refunds are generally not provided for partial months after service has been active, except where required by law.

Email media-syc@gmail.com with your account email, charge date, and reason for the request. Approved refunds are issued to the original payment method via Stripe.

Please contact us before filing a chargeback so we can resolve the issue. Accounts with fraudulent chargebacks may be suspended.